Get call details of a specific call

This endpoint retrieves the call details of one call.

Endpoint

GET /api/v1/calls/{callId}

Path parameters

Parameter	Type	Description
callId	string	UUID of the call.

Request

GET /api/v1/calls/82c6d362-d68b-4c6f-8136-1739323379e7 HTTP/1.1
Host: livehub.audiocodes.io
Authorization: Bearer {token}

Response

200 OK — the call detail fields. See Call detail fields for what each one holds.

{
  "id": "82c6d362-d68b-4c6f-8136-1739323379e7",
  "callingEntity": {
    "id": "cc617142-e64c-474e-8023-3821472aebc0",
    "type": "sip-connection",
    "displayName": "my-sip-connection",
    "phoneNumber": "",
    "isTeams": false,
    "isClickToCall": false,
    "customizedInfo": "incoming%20test%20info%20%3C%20%3E%20%3D"
  },
  "calledEntity": {
    "id": "4e1f16c0-e132-42bb-8cdd-44de413304b9",
    "type": "bot",
    "displayName": "my-bot",
    "phoneNumber": "+15555550100",
    "isTeams": false,
    "customizedInfo": "outgoing%20test%20info%20%3C%20%3E%20%3D"
  },
  "ingressCallingNumber": "+15555550101",
  "egressCallingNumber": "+15555550101",
  "egressCalledNumber": "+15555550102",
  "setupTime": "2022-07-01T15:17:58.223Z",
  "connectTime": "2022-07-01T15:18:00.945Z",
  "endTime": "2022-07-01T15:21:04.142Z",
  "successful": true,
  "durationSeconds": 183,
  "terminationDescription": "Terminated successfully",
  "recorded": false,
  "botConversationId": "d0a8ebf7-6015-4465-a79d-095d4f797ca3",
  "globalSessionId": "c45608120b22d073",
  "statistics": {
    "sttAvgDelayMs": 759,
    "sttMaxDelayMs": 1129,
    "sttMedDelayMs": 701,
    "ttsAvgDelayMs": 1391,
    "ttsMaxDelayMs": 3114,
    "ttsMedDelayMs": 751,
    "botAvgDelayMs": 354,
    "botMaxDelayMs": 1643,
    "botMedDelayMs": 479
  }
}